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Washington County invites all qualified providers to participate in the following RFP to select and implement an IT Service Management Enterprise Application Solution to manage the following IT processes: Service Level Management, Incident Management, Problem Management, Change Control, Request Management, Service IT Asset Management, Configuration Management, Knowledge Management, and Service Catalog.
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| 1/12/2023 12:00 AM
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| 2/28/2023 12:01 PM
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Patrick Gangl
IT Manager – Information Technology
14949 62nd Street North, P.O. Box 3804
Stillwater, MN 55082
Email: patrick.gangl@co.washington.mn.us
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RFP Release January 13, 2023. Post follow-up questions January 26, 2023. Deadline February 28, 2023.
Proposal Evaluation Period March 1, 2023.
Chosen to move to the next phase March 20, 2023.
Software demonstrations March 27, 2023.
Final selection announcement April 24, 2023
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