9-1-1 Operations

Calling 9-1-1


9-1-1 is the telephone number to call when a response from law enforcement, fire, or emergency medical services is needed anywhere in Washington County.

When calling within Washington County: Dial 911

When calling outside of Washington County: Dial 651-439-9381


9-1-1 Communications Center


The Washington County 9-1-1 Communications Center is a consolidated 9-1-1 public service answering point (PSAP) that is operated by the Washington County Sheriff’s Office.

The role of the 9-1-1 Communications Center is to provide the public with competent, timely and effective emergency and non-emergency public safety communication services. Over 200,000 phone call requests for service are answered annually. These requests initiate the coordinated response by law enforcement, fire, and emergency medical services to all Washington County residents. The communications center also functions as the central point of coordination for all county emergency warning services.

The communications center has an authorized staffing level that includes the Communications Center Division Manager, 6 (six) PSAP Coordinators, and 24 (twenty four) 9-1-1 Public Safety Dispatchers.



Agencies Dispatched by Washington County 9-1-1 Communications


Washington County Sheriff’s Office (651-430-7600)

Bayport Police Department and Fire Department (651-275-4400)

Cottage Grove Public Safety (651-458-2850)

Forest Lake Police Department and Fire Department (651-464-5877)

Hastings Fire Department (651-480-6150)

Hugo Fire Department and EMS Department (651-762-6300)

Lake Elmo Fire Department (651-777-5510)

Lower St Croix Valley Fire/EMS Department (651-436-7033)

Mahtomedi Fire/EMS Department (651-426-1080)

Marine Fire Department (651-433-3636)

Newport Police Department and Fire Department (651-459-5677)

Oak Park Heights Police Department (651-439-4723)

Oakdale Police Department and Fire/EMS Department (651-739-1025)

Scandia Fire Department (651-433-4383)

Stillwater Police Department and Fire Department (651-351-4900)

St Paul Park Police Department and Fire Department (651-459-9785)

Woodbury Public Safety (651-714-3600)

White Bear Lake Fire (651-429-8567)

Washington County 9-1-1 Communications does not handle the administrative functions for the public safety agencies we serve. Requests for reports, records, or other administrative questions should be directed to the local agency needed.