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Advisory Boards

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1. How do I become a member of an Advisory Board or a Committee?

Review the information about a specific board or committee you are interest in joining. Choose application and submit it as instructed.

2. How many members on a board?

Each board is different. Please review the board you are interested in for details.

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Community Corrections

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1. How do I contact a probation officer?

Please call 651-430-6900.

2. How do I check if my UA color has been called?

Please call the UA line at 651-430-6955.

Be sure to listen to the complete message to learn which colors have been called, the day to provide the sample, and which location to submit the sample. You may call this number any time after 9:00 a.m. Testing occurs at three locations - listen to the entire message to learn which location will be collecting samples:

Stillwater - Washington County Courthouse, 14949 62nd St No, Room 2069
Cottage Grove - Service, 13000 Ravine Pkwy, Community Corrections
Forest Lake - Headwaters Service Center, 19955 Forest Rd N, Room 1714

When your color is called, you must report to the collection site as indicated. Collection times are anytime between 8:00 and 11:00 a.m.; or 1:30 p.m. and 4:30 p.m. When submitting a urine sample, you must bring a photo ID and $17.00. You will be able to pay the $17.00 fee by cash, money order, Visa or MasterCard credit and debit cards, or cashier's check. Personal checks will not be accepted. If paying in cash, you must have exactly $17.00.

Your Probation Officer will be notified of all test results and/or if you fail to submit a sample as scheduled. Failure to report for a scheduled test could be considered a violation of your probation. If you have any questions, please contact your Probation Officer.

3. How do I pay a probation fee?

Please call the payment line at 651-430-6932. The following fees can be made by calling this number:

Supervision, Diversion, Transfer Out, UA and Repeat Offender Fees.

4. How do I make a restitution payment?

You can call Court at 651-430-6263 or payments can be made at the Washington County Courthouse. More information can be found on the Tenth Judicial District website.

Tenth Judicial District

5. How do I email my Probation Officer or Probation Aide?

You may email a Washington County Probation Officer or Probation Aide if you know the spelling of their name by using the email format below. If you do not have the spelling, you may call 651-430-6900 for assistance.

Format: FirstName.LastName@co.washington.mn.us
Example: John.Doe@co.washington.mn.us

6. How do I file a court document such as an order for protection?

Please consult the Judicial District Self Help center for information on court services. Judicial Branch Self Help Center

7. Who do I call if my account went to collections?

Please call Springer Collections at 651-772-3456.

8. How do I find out when I have my next court date?

Please contact the Tenth Judicial District Court Administration at 651-430-6279.

9. What is a parental fee?

Parental fee is the legal responsibility both parents have to contribute toward their child’s out-of-home placement, treatment, examination and child care cost. By law, parents are required to pay a fee when their child is a participant in these services. Police initiated placements such as 72-hour hold, and secure detention are included.

Out-of-home placements include:
• Family foster care
• Shelter care
• Group home
• Respite care
• Residential treatment care
• Detention
• Correctional

Treatment includes:
• Chemical dependency
• Sex offender
• Multi-Systemic Therapy
• PLACE

10. When will my parental fee begin and how is the fee determined?

Your parental fee responsibility will be effective the date treatment or placement begins and continues throughout the time your child is in placement.

How is the fee determined?

You will receive financial forms to complete and return to Washington County Collections. (It is to your advantage to complete the forms and return them as quickly as possible so that you know what your parental fee will be.)

Any income you receive on behalf of your child including, but not limited to, child support, SSI, and RSDI shall be paid to Washington County towards your child’s cost of care.

The parental fee is based on various factors including:
• Parental income (excluding step-parent income)
• Household size

11. How can my support costs for out-of-home placement, treatment or community based care be changed?

If you do not agree with your parental fee:

You may ask for a review of your account if circumstances such as your income or family size have changed. This review must be requested in writing and sent to Washington County Collections.

Your request will be reviewed and you will be notified if your case qualifies for a change in your parental fee under Minnesota law.

You may request a right to be heard hearing in front of the juvenile court.

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Community Services - Child Protective Services

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1. When should child abuse or neglect be reported?

You should report if you know or suspect that a child is being abused or neglected or has been abused or neglected within the past three years. If you are unsure whether or not to report, call Washington County Child Protection Intake at 651-430-6457 and a screener will assist you.

2. Who should report child abuse or neglect?

Any person can voluntarily report if they know or suspect that a child is being abused or neglected or has been abused or neglected in the past three years. If you are a mandated reporter and you know or suspect that a child is being abused or neglected or has been subjected to abuse or neglect within the past three years, you are required by law to report that information. The reporter's name is confidential, accessible only if the reporter consents or by a court order.

3. Why should I report?

Your report may help prevent future harm or maltreatment of a child. Child abuse and neglect affects not only the child and the family, but the community and society as a whole.

4. What happens after a report is made?

When you call to make a report, a child protection social worker (screener) will collect the information and determine if the allegation meets the legal definitions for further assessment. Mandated reporters must also file a written report within 72 hours of their oral report, excluding weekends and holidays. This reporter form can be sent or faxed to Washington County Child Protection. Fax reports to 651-430-8340. See more information on reporting child abuse or neglect.

5. What happens if I don't report?

Anyone who reports child abuse or neglect in good faith is immune from civil liability. Anyone who is required to report known or suspected abuse or neglect and who fails to do so can be found guilty of a misdemeanor.

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Community Services - Child Support

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1. Who can receive child support?

A person can receive child support if all of these are true:

• A person is the parent of a minor child or is the person who has court-ordered custody of a minor child
  
• The minor child lives in the person's household
  
• The child is financially dependent on that person
  
• One or both of the child's parents are absent from the home
  
• The court ordered a person to pay child support

2. What services are not available?

The following services are not available through Washington County:

• Divorce assistance
  
• Visitation or custody issue mediation / resolution
  
• Spousal maintenance (alimony) order establishment or modification
  
• Legal advice or counsel

3. Who can use child support services?

The following people may use child support services:

• Parents of minor children if one parent does not live with the child
  
• Parents who pay court-ordered child support
  
• People who have court-ordered physical custody of a minor child.
  
• People who receive public assistance in the form of cash assistance, medical assistance, MinnesotaCare, and/or child care assistance for a minor child who lives in their home

4. After I apply, what else must I do?

Taking an active role in your case and cooperating with our office makes establishing a court order more efficient and makes collecting regular support payments more likely. Any changes that may affect your case must be reported to our office. Contact your child support worker if:

• You or the other parent moves
  
• You or the other parent gets a new phone number
  • you or the other parents gets a new job.
  
• Your child moves or graduates from high school
  
• Your child no longer receives child care
  
• You have new information that may help locate the other parent
  
• You apply for public assistance
  
• You are involved in other court actions regarding child support payments

5. If I apply for child support services, do I have any rights?

You have the right to:

• Receive fair, respectful, and nondiscriminatory treatment
  
• Participate in any court action involving your case
  
• Ask the child support office to review the amount of support payments and request the court modify your support order, if appropriate
  
• Request in writing that your child support case be closed at any time, except if cash public assistance, medical assistance, MinnesotaCare and/or child care assistance is open for your minor child / children

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Community Services - Child Support, Establishing Parentage

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1. What if you change your mind after you sign the Recognition of Parentage?

During the first 60 days either parent can revoke the Recognition of Parentage. Within those 60 days the Recognition of Parentage can be undone by writing on a blank piece of paper that it is being revoked. The revocation must include the child's date of birth and name, your name, and the other parent's name. The revocation must be signed in front of a notary public and then filed with the Office of the State Registrar. A formal revocation form is available at the child support office or the Office of the State Registrar.

After 60 days the Recognition of Parentage cannot be revoked. A court action would need to be filed, asking the court to undo the Recognition of Parentage. This must be done within one year after signing the Recognition of Parentage. However, if genetic tests are obtained and show that the man who signed the Recognition of Parentage is not the father of the child, the court must be asked to undo the Recognition of Parentage within six months of getting the test results.

2. What are the advantages for fathers who sign the Recognition of Parentage?

• helps fathers stay involved with their child as their child grows up.
• gives fathers the right to ask the court for parenting time (visitation) and custody.
• allows fathers to put the child on their medical and dental insurance to cover the child's health care needs.
• gives fathers the right to be notified of any adoption proceedings.
• allows the father's name to be added to the child's birth record.

3. What are the advantages for mothers who sign the Recognition of Parentage?

• gives the child a legal father.
• gives the mother the right to ask for financial support, including child support, medical and dental support and child care support from the legal father.
• gives the mother the right to obtain medical information about the legal father.

4. What are the disadvantages of signing the Recognition of Parentage?

By signing the Recognition of Parentage instead of going to court to establish parentage legal rights are given up including:

• genetic testing to prove whether the man is the biological father of the child.
• having a trial to determine whether the man is the biological father of the child including cross-examining witnesses at trial and testifying about who is the biological father of the child.
• having an attorney represent you.

Also, the Recognition of Parentage gives the mother physical custody and legal custodyof the child. It does not give the father automatic rights to parenting time, or access to the child's school and medical records. If parents cannot agree about these issues, they may need to go to court and ask a judge to issue a court order relating to custody and parenting time.

What if there are doubts about who the father is? The Recognition of Parentage should only be signed if both the mother and alleged father are sure he is the biological father of the child. The child support office can arrange for genetic testing if paternity establishment services are applied for or public assistance is being expended for the child.

What if the mother and/or father are under the age of 18 when they sign a Recognition of Parentage? When one or both parents are minors and sign the Recognition of Parentage, a court order is the only way to get a final determination of parentage. Six months after the youngest turns 18, the Recognition of Parentage becomes valid and is the same as a court order determining parentage.

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Community Services - Child Support, Genetic Testing

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1. Can anyone have genetic testing done through the child support office?

The child support office will only arrange for genetic testing if the mother or alleged father applies for child support services, or receives public assistance benefits for the child, and the child support office determines the applicant's child does not have a legal father.

Individuals who want genetic testing but do not have a child support case open with the child support office can independently contact a genetic testing lab about genetic testing services.

2. Is blood more accurate than cheek cells when testing for paternity?

A person's DNA is the same whether it is collected from cheek cells or blood, so both are equally accurate. Collecting blood samples from children can be a painful and frightening experience, so the child support office uses cheek cell collection instead of blood sample collection.

3. How accurate are genetic tests?

DNA testing is very accurate and will indicate either a probability of paternity greater than 99.9% (inclusion) or 0% (exclusion).

4. At what age can children be tested?

Samples can be collected from children at any age.

5. Does genetic testing establish paternity?

Genetic testing does not establish paternity. It does provide the mother and potential legal father with factual information to help them decide if they want to sign the Recognition of Parentage. In a paternity legal action, the test results are important evidence that can help the court determine who the legal father is and to issue a court order naming the legal father.

6. Who pays for genetic testing in a county paternity case?

The child support office will initially pay for the testing, however if the genetic testing proves the man is the child's biological father, the Court may order either or both parties to contribute to the cost of the genetic testing. If the genetic testing excluded the man as a possible father, he does not have to pay for any of the testing fees.

7. Can genetic testing be completed without a sample from the mother?

Accurate results can be obtained without a sample from the mother. In these instances, samples from the child and alleged father must be obtained. Additionally, when the mother's genetic information is not available, additional tests are run to provide the same level of confidence in the results.

8. Can genetic testing be completed from a recently deceased individual?

A deceased individual's DNA can be tested, provided the coroner's office has samples on file and a deceased family member or the court authorizes the release of the samples.

9. Can genetic testing be completed if the father is deceased and a DNA sample cannot be obtained?

Paternity can still be established by testing other known family members to construct the DNA lineage. Parents, grandparents, aunts, uncles, siblings and cousins can all be used to reconstruct family relationships.

10. What if one of the individuals to be tested resides in another city or state?

Sample collection can be scheduled at a site near that individual's place of residence or employment.

11. How long will it take for the results to be ready?

The genetic test results will be available within 21 days of when the last person was tested. Child support workers will not give genetic test results over the phone. Each person tested will receive the results by mail.

12. What if there are multiple alleged fathers?

All possible fathers may need to be tested. Genetic testing may occur either voluntarily or may be court ordered.

13. What if all the individuals who need to submit to genetic testing are not cooperating with the child support office?

The Washington County Attorney's Office works with the child support office and may bring a court action asking a Judge to order all the necessary individuals to submit to genetic testing. When a Judge signs a court order for genetic testing, the mother, father and child must submit to testing.

Failure to cooperate with court ordered genetic testing may result in a warrant being issued for the arrest of the person(s) who fail to cooperate.

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Community Services - Child Support, Parents Live in Different States

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1. What if I do not have a child support order?

The child support office will work with the other state (or country) to get an order or ask the other state to enforce that order, if needed.

2. What if I already have a child support order?

The child support office can work with the other state to enforce an order, if needed.

3. Which state decides the child support amount?

If you do not have an child support order, the law requires the child support office to determine which state sets the child support amount based on the facts of your case.

4. Can my child support amount be changed?

Your case can be reviewed for a modification at either parent's request. In Minnesota, the child support amount can go up or down based on many factors. Each state has its own court system with varying laws and practices.

5. Will I have to go to the other state?

The Uniform Interstate Family Support Act does not require your physical presence for court hearings, however you may be asked to be available by telephone for court hearings.

6. Are child support laws the same in every state?

Laws regarding child support vary from state to state. The Uniform Interstate Family Support Act helps states work together more efficiently and effectively.

7. I have a child support order from one state, but neither of us lives in that state. Is the court order still good?

If parents move from the state that issued their child support order, child support is still due under the order and the order may be enforced no matter where the parents live.

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Community Services - Food Support

Show All Answers

1. How do I apply for food support?

To get an application and/or more information about the application process, contact our office. You will also need to be interviewed and provide proof of your income, housing costs, and assets.

2. How do I know if I qualify for the program?

To see if you might qualify, there are a few questions you can answer by completing the food support questionnaire.

3. How do I use my electronic food support benefits card?

How to Use Your Minnesota EBT Card

4. What do I do if my food support benefits card is lost or stolen?

Call customer service (24 hours a day, 7 days a week) at 1-888-997-2227 to report your card lost or stolen. Effective 9/2012, replacement cards can no longer be obtained directly at the county office and must be mailed. It will take about one week to receive your replacement card. A $2.00 card replacement fee will be deducted from either your food or cash benefits.

5. Do I have to use all my food support benefits up in the month I receive them?

No; however, if your benefits are not accessed for a long period of time they may be removed from your card. If this happens, call your food support worker for assistance.

6. Are there other food and nutrition programs I might qualify for?

Other programs include:

• WIC (Women, Infants and Children) is a nutrition education program that provides free supplemental foods which promote food health
  
• Nutrition Program for Seniors
  
• The free or reduced price school lunch program is available for families meeting certain income qualifications. An application for this program can be obtained through your child's school.
  
• Commodity Supplemental Food Program (SFP)

7. How long does it take after I apply to know if I qualify?

It depends on your situation. For some emergency situations, benefits can be issued within 5 days. In most situations, the county will notify you of a decision within 30 days.

8. How are food support benefits received?

Food support benefits are distributed through a plastic card that looks like a credit or debit card. It is called an Electronic Benefits or EBT card. Every month, the card is filled up with the money to buy food at places that accept food support, such as grocery stores. The card is swiped and a code number entered (called a PIN or Personal Identification Number). The PIN helps keep benefits safe if the card is ever lost or stolen. The cost of food is subtracted from the amount of money on the card.

9. If I get food support, how much money will I get each month?

It depends on income, expenses and the number of people in the household. The average amount is $107 for each person each month. The more people in the family, the more money they may get to buy food.

10. What foods are eligible for purchase through the Food Support Program?

Food support benefits may be used for: Foods to eat such as: bread and cereal, fruit and vegetables, meat, fish, and poultry, and dairy products; Seeds and plants which produce food to eat; Seniors can also use their cards at some Meals on Wheels and at senior dining sites (also called congregate dining)

Food support benefits may NOT be used for: Any nonfood items, such as: pet food, soap, paper products, and household supplies; Beer, wine, cigarettes, or tobacco; Vitamins and medicines; Food that will be eaten in the store; hot foods

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Community Services - Truancy

Show All Answers

1. What are excused absences?

The following count as excused absences:

• Extreme family emergency
  
• Illness
  
• Medical, dental, or mental health appointments
  
• Religious holidays

2. What are unexcused absences?

The following are unexcused absences:

• Babysitting
  
• Don't want to go to school
  
• Kicked off the bus
  
• Missing the bus
  
• Need for rest / sleep
  
• No clean clothes
  
• Not being in assigned location at school
  
• Weather
  
• Work

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Human Resources

Show All Answers

1. What type of computer setup is needed to apply online?

You need a personal computer with a web browser program and a connection to the Internet.

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Legal Advice Clinics

Show All Answers

1. How do I arrange to meet with the volunteer attorney?

Family Law appointments are Tuesdays between 1 p.m. and 3 p.m. Civil law appointments are once per month between 1 p.m. and 3 p.m. You must pre-register by filling out the intake form.

2. What can a volunteer attorney help with?

Volunteer attorneys can help with answers to legal questions, procedural advice, and reviews of completed court forms.

3. What services are not provided by the Legal Advice Clinics?

Matters concerning juveniles, probate, termination of parental rights, drivers license, and child protection are not handled by the Legal Advice Clinics.

4. What services are provided by the Legal Advice Clinics?

You can receive a free 30-minute consultation from a volunteer attorney, who can offer advice and legal assistance regarding matters such as:

• Family Law: Marriage dissolution, child support, domestic abuse, paternity issues, child custody, visitation, spousal maintenance, name change
• Civil Law: Default judgment, housing / eviction, eviction expungement, creditor / debtor, judgment collection, consumer issues, conciliation court, automobile title transfer
• Criminal Law: Come talk to a criminal defense attorney for free every Wednesday from 10 a.m. to noon; first come, first served. No pre-registration required. Call 651-398-8811 with questions

5. Who can use the Legal Advice Clinics?

You must be a current Washington County resident or be involved in a Washington County court case. There are no restrictions on income to use this free service.

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Library

Show All Answers

1. How do I find library books, audiobooks, movies, music, magazines and more?

Go to Catalog and type author, title, subject or keyword for the material you want.
Library homepage

2. How do I find library locations and hours

Go to Library Locator for locations, hours and directions to library branches. Library Locator

3. How do I get a library card?

Most individuals who live in or pay library property taxes to Washington County are eligible for a free library card. Your library card is accepted at all Washington County Library branches and Library Express locations, Washington County Law Library, Stillwater Public Library, and Bayport Public Library.

Provide proof of your current address and photo identification at any branch to get a library card.

Individuals with library cards issued by any Regional Library System in Minnesota may register and enjoy borrowing privileges.

Non-Minnesota residents or individuals who do not have cards issued by a Regional Library System in Minnesota may purchase an annual Washington County Library card for $60. Privacy Statement

4. How do I download library ebooks and e-audiobooks?

Go to library's Read page and select OverDrive or 3M Cloud Library for ebooks and OneClickdigital for e-audiobooks. Ebooks and eAudiobooks

5. How do I find magazine or newspaper articles?

Most magazines and newspapers are available from library databases. Go to library's Find page and search for magazine, journal and newspaper issues or for specific articles or authors. You can download current issues of magazines using Zinio. E-magazines and newspapers

6. How do I change my library PIN?

Login to My Account and select User PIN Change option. Your default PIN number is the last four digits of your phone number. You can change your PIN to any 4 digits.
My Account

7. How do I request books, audiobooks, movies, music, magazines and other library materials?

1. Search for the title in the library catalog.
2. Select the Place Hold button.
3. Select your preferred branch or Library Express for pick-up.
4. You will be notified when the item is available for check-out.

Popular titles may have waiting lists.
Feature films released within the past two years and reference books are not requestable.
Library catalog

8. How do I request titles not owned by Washington County Library?

If the title is not in the library catalog, request it from another Minnesota library using MnLINK. MnLINK searches titles in libraries throughout Minnesota. Titles published within the past 12 months and feature films are not available from other libraries. If you cannot find an item through MnLINK, ask a librarian for assistance.
MnLINK

9. How do I borrow library materials?

Use your library card to borrow books, ebooks, audiobooks, e-audiobooks, movies, music, magazines, kits and other library material.

Loan periods
2 weeks for books, magazines, audiobooks and CDs
1 week for DVDs
1 or 2 weeks for Law Library materials

To share library resources in a fair and timely manner, there are limits for any library account at one time.
5 eBooks checked out; 5 requests for eBooks; 7 titles may be added to a Bookbag while browsing
20 Washington County Library requests
10 MnLink Gateway (interlibrary loan) requests
25 overdue items
100 total items
Borrowing privileges are suspended when limits are exceeded.
Library catalog

10. How do I renew my library materials?

Use My Account to renew library loans online.

Loan periods for most borrowed materials may be extended three times. DVDs may be renewed two times. Renewal periods are...
2 weeks for books, magazines, audiobooks and CDs
1 week for DVDs
1 or 2 weeks for Law Library materials

Loans for some materials cannot be extended.
Titles with waiting lists
Feature films produced within the past two years
Items loaned from other Minnesota libraries
E-books My Account

11. How do I return my library materials?

Book returns are open 24/7 at all branches and Library Express locations. Materials may also be returned to any public library in the Twin Cities metro area. Items returned at other metro libraries remain on your account until they arrive back to Washington County Library.
Library Locator

12. How do I ask a reference question?

Go to library's Ask page. Librarians are available by phone, email, online chat, and in person at your local branch. Ask a Librarian

13. How do I find library events, classes and storytimes?

Go to Library Events Calendar and search for an event, area of interest, or specific date. Library Events Calendar

14. How do I suggest a new title for the library to purchase?

Go to the library's Find page and click on "Suggest a new title not found in the library's catalog." Complete the form and submit.
Suggest a Title

15. How do I reserve a library meeting room?

Go to library's Use page and select "Meet page" under Meeting Rooms. Then call the library branch to reserve the room. Meet

16. How do I pay a library fee?

You can pay library fees using…
Cash or check at any branch service desk
Credit or debit card at some self-checkout stations

Library fees
$3 for a replacement library card

$60 a year for a library card for non-Minnesota residents or Minnesota residents whose city or county does not participate in a Minnesota regional library system.

Replacement cost for damaged items
If a library item is returned in a condition that makes it unusable, it is considered damaged.

Replacement price for unreturned or lost items
Items that check out for two weeks are considered lost when they are six weeks overdue. Items that check out for one week are considered lost when they are three weeks overdue. If a library user pays for an item, and later finds the item, the payment will not be returned.

$8 recovery fee for each item that is not returned before being considered lost
To avoid the $8 recovery fee, return items by their due dates or renew items that you want to keep longer. If you misplace, damage, or lose a library item, pay the replacement price before you receive a bill for the item.

10 cents per page for photocopies

15 cents per page for printing from a computer

70 cents per page for color photocopies

If you have unpaid fees on your library account, borrowing privileges are suspended until the fees have been resolved.

Washington County Library does not charge daily fines for overdue materials.

17. How do I get notified about library holds, overdue loans, and fees?

Washington County Library sends courtesy e-mail or mail notices for...
Materials nearing due date (e-mail only)
Overdue materials
Lost materials

A final courtesy notice is sent at six weeks overdue for unreturned three-week loans and at three weeks overdue for unreturned one-week loans. The final notice is a bill for the replacement cost of materials plus a nonrefundable $8 recovery fee for each item. Thirty days after the final notice is sent unpaid charges of more than $50 are sent to Washington County for debt collection.

Card holders should update their e-mail and mailing addresses at a branch.

You can also check My Account for the status of your borrowed or requested items.
Not getting library notifications?

18. How do I create my own book lists?

When you find items in Searching that you want to keep and organize, you can save them in My Lists. You can create and customize your lists, print or email your lists, and place holds on items.
You can add items to your My Lists by using the "Select An Action" drop-down from either a search results page or an item's detail display. If you are logged in to the system, you will be prompted to select which of your lists you want to save items to. If you are not already logged in to the system, any items you add to My Lists will be sent to a "Temporary List." To access your custom lists, you will need to first log in.
To view a list, click on it. It will open in the main window.
To arrange your saved lists, do one of the following:
• Use the () icon to drag and drop your lists in the order you want them to appear.
• Use the Arrange By drop down (2) to arrange your lists alphabetically (ascending or descending), or by the time they were created (most recent first or oldest first).
To create a new list, click the Add List button (3). A window will open and prompt you to name your new list. Enter the name and click Create to create the new list or Cancel to go back.
To delete lists, select the lists you want to remove and then click the Delete Lists button (4).
You can click on the title or image of any item to view its detail page.

My Account

19. How do I use wireless at the library?

You can use the library’s wireless network to connect to the Internet.
1. Plug in your laptop's power cord (if needed).
2. If your laptop does not have built-in wireless capability, insert your wireless card.
3. Turn your laptop on.
4. Open your web browser.

If you are unable to connect, you may need to contact the manufacturer of your laptop for assistance.

20. How do I use a library computer?

Use library computers to connect to the digital world.
Login to a PC using your library card barcode and PIN.
One-hour daily access; time extended when possible.
Printing is available at 15 cents per page.
Bring your own portable computer and connect to our wireless network. Library Locator

21. How do I use Library Express?

Pick up or return your library materials 24/7. All you need is a library card and an e-mail account.
1. Request titles from the Washington County Library catalog.
2. Select a convenient Library Express as your pickup point.
3. The library will send you an e-mail when your materials are available for pickup.
4. Go to the lockers and follow the instructions on the keypad.
5. Enter the last four digits of the library card used to place the request.
6. Press "enter." The assigned locker(s) opens automatically.
7. Remove your items from the locker. Your items are already checked out.
8. Close the locker door.
Return materials to the Library Express book return or any public library in the Twin Cities metro area.
Library Locator

22. How do I get homework help?

Go to library's Ask page and select Homework Rescue link. Tutors are available to help students and adult learners from 1 to 11 pm daily. Homework Rescue

23. How do I get job and career help?

Go to library's Ask page and select JobsNow link. Job coaches are available to help with job searching, resumes and interview skills 1 to 11 pm daily. JobsNow

24. How do I buy used books?

Used library materials and donated items are sold at all library branches.
Hardcover book, $2
Paperback book, $1
CDs and DVDs, $2
Book Sales

25. How do I donate books to the library?

Bring donations of current books, CDs and DVDs that are in good condition to any branch.
If you need a receipt for tax purposes, library staff will provide a receipt. You assign a value to your contribution.
Some items may be added to the library collection; other items are offered at library book sales.
Proceeds from the book sales are used to support collections and programming.
Library Locator

26. Does the library offer student exam services?

Go to library's Use page and click on "student exam service" for instructions.
Unsupervised student exam service is available at most branches. The library does not offer proctoring services nor do staff members observe students during the test.
Student Exam Service Instructions

27. How do I get tax forms?

Pick up copies of the most-used Minnesota and federal tax forms at library branches.
Photocopy tax forms from reproducible files (10 cents per page).
Download and print tax forms from the IRS and Minnesota Department of Revenue websites.
Go to Tax Help for useful information.
Tax Help

28. How do I join a library book club?

Everyone is welcome at library book clubs. Go to library's Read page and click on "Join a library Book Club" for a list of book club schedules and locations. Book Clubs

29. How do I have library materials delivered to my home?

If you are physically unable to visit a library, use our At Home Delivery and enjoy library materials by mail. Phone 651-275-8500 for information.

30. How do I manage my library accounts?

Library ELF is a web and email tool for library users to keep track of what's due, overdue or ready for pickup from one or more library accounts. Users have the option to consolidate their library accounts into one account, making it ideal for families with multiple library cards or individuals who borrow from more than one library system.

Accounts are checked every day and email notices or RSS feeds are sent when items are coming due, overdue or when holds are ready for pickup.

If you're interested in signing up for the service or just want to find out more about how it works, go to www.libraryelf.org.
Library Elf

31. How do I schedule a library tour?

If you would like to schedule a tour of the library for a class or group, please contact your local branch. Library Locator

32. Does the library have mobile apps?

WCL Mobile and BookMyne are two free mobile apps that let you connect with your library anytime, anywhere. You can search the library catalog, access your library account, and more all from your mobile phone. Go to the library's Use page and click on "WCL Mobile and BookMyne" under Mobile Apps for instructions on how to download to your mobile device. Library Mobile Apps Instructions

33. How do I update personal information for my library account?

To update your personal information, please bring a photo ID and proof of residency to any library service desk. Staff will update your library account. Privacy Statement

34. How do I become a library volunteer?

Apply to become a library volunteer by submitting an online Library Volunteer Application from the form below. You will be contacted about available volunteer opportunities that suit your skills and schedule. Library Volujnteer Application

35. Why do I need two accounts for Zinio digital magazines?

Your Washington County Library Zinio account allows you to access the library's collection of magazines and check out as many as you want, as long as you want, without paying for a Zinio magazine issue or subscription. Your Zinio account allows you to read and manage the magazines you selected from the library's collection using Zinio's platform. The library account provides the access and the Zinio account provides the reading platform.

36. Why haven't I received the next issue of my Zinio digital magazine?

You need to return to your Washington County Library Zinio account to check out each issue of a digital magazine. The library Zinio page shows the newest issue of each magazine. Once you check it out, you can keep it as long as you want.

37. Where are my Zinio digital magazines on my iPad app?

The digital magazines are in your Viewer Collection, but your iPad app is not connected to your Viewer Collection.
1. Log out of your iPad app.
2. Close the app.
3. Reopen the app.
4. Log in using the same email and password used for your Zinio Viewer Account.
Your magazines will now be in your iPad Viewer Collection.

38. How do I get the newest issues of Zinio digital magazines loaded to my iPad app?

Your iPad app is a viewer only. It allows you to read Zinio digital magazines checked out from your library Zinio account. Simply go to you library Zinio account and check out as many magazines as you want. Then refresh your iPad app. The newly checked out magazines will be there.

39. Why does my iPad app have my Zinio digital magazine but not my iPhone app?

iPhones are not able to view every Zinio digital magazine. Some magazines, like Newsweek, have file formats that are not compatible with iPhone's graphic display. In your Zinio account change your view from magazine cover to list view. You will see what magazines are compatible with various apps.

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Main

Show All Answers

1. How do I contact my county commissioner?

Contact information for each county commissioner is here. County commissioner contacts

2. Where can I find information about the Minnesota Government Data Practices Act?

Washington County provides information about the Minnesota Data Practices Act on a Data Practices page that can be accessed by clicking on the following link: MN Government Data Practices Act Information

3. How do I contact a county department?

Visit the web page of the particular department in which you are interested, to find telephone number and e-mail information.

4. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

5. How do I apply to become part of a county advisory commission or board?

See the web page with a description of all the advisory bodies in the county, along with any openings. County advisory boards and commissions

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Parks Division

Show All Answers

1. Where can I purchase a park permit?

At any park contact station (Big Marine Park Reserve, Lake Elmo Park Reserve and St Croix Bluffs Regional Park), the Washington County Government Center or Public Works Building.

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Property Records & Taxpayer Services - Assessing Property

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1. Am I notified when my property is going to be appraised?

Postcards will be mailed to you a few weeks before the appraiser plans on working in your area. An appointment can be made with your appraiser during normal workday hours. Appraisers will try to accommodate your schedule where possible. The appraisal walk-through will take 10 to 15 minutes and the appraiser will try to answer any questions that you may have.

2. How often must the appraiser review my property?

Under Minnesota Statute 273.08, the appraiser is required to physically review each property at least once every five years. The appraiser may visit your property at shorter intervals for any of the following reasons:

• To review new construction as a result of a permit. The appraiser may stop by each year until all of the work is completed
• To complete a review appraisal for an appeal, such as the Local Board of Appeal and Equalization or a tax petition
• To review the property at the property owner's request
• To review the property at any time the assessor feels that the property information may be in error and/or an incorrect value may have been placed on the property

3. What happens if I do not let the appraiser in my home?

In order to obtain a fair and equitable assessment, it is best for the appraiser to review the interior of your home. If an appraiser is unable to review the interior of your property he or she will make a value estimate. Any changes to a value that was estimated will require an interior inspection.

4. Why must the appraiser view the inside of the property?

It is necessary for the appraiser to view the interior of the property to document the amenities and determine the quality and condition of each property. This information is then entered into a computerized valuation system and a property value is calculated. This valuation system is based on sales information extracted from the Washington County real estate market.

5. Will the appraiser be able to tell me what the value of my property is at the conclusion of my appointment?

No, values are not calculated until January of each year. This allows staff the opportunity to use the most current sales information available in determining market values. You will receive your value notice in March of the following year.

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Property Records & Taxpayer Services - Recorder / Registrar of Titles

Show All Answers

1. Do I have an easement on my property?

Please contact our office at 651-430-6175 for this information. You will need to have your legal description to determine whether it is abstract or Torrens. We are unable to search by parcel identification number or address.

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Property Records & Taxpayer Services - Tax Forfeited Land

Show All Answers

1. When and where is the next public auction?

Information regarding upcoming auction dates is available on our website, by phone, or in our office. Washington County Tax Forfeited property auctions are held at the Government Center located at 14949 62nd St N, Stillwater, MN 55082. Select the at the top of this page and enter your email address to be notified of future auctions.

2. What time does the auction begin?

Check the Sale Terms and Auction time.

3. How do I obtain a bidding card?

A valid picture identification (i.e., driver’s license, passport, etc.) will be required to obtain a bidding card.

4. What properties are for sale at the auction?

Check the Sale Terms and Auction time.

5. How do I receive information on the properties?

You may subscribe to our free email notification service to have auction information automatically emailed to you by signing up on our home page.

You will be notified at least 3 weeks prior to the auction.

6. How do I pay for a parcel at auction?

A successful bidder may write a personal check at the time of sale. Any changes regarding terms of payment for a property are outlined in the published "Terms of Sale" for each auction.

7. When would I get my first real estate tax statement?

If property is purchased in the current year, the taxes will become due and payable the following year, and each year thereafter (For example; If property is purchased in 2012, taxes will be due and payable in 2013).

8. How do I receive title to the property?

After full payment of the purchase price and extra costs are paid in full a State Deed will be issued by the Minnesota Dept. of Revenue and recorded in the Washington County Recorder’s Office. You may wish to consult with an attorney in order to clear title.

9. Is there a redemption period allowed for prior owners?

A prior owner can apply to repurchase a property up to one year or until the property has been sold, depending on its classification.

10. Can I bid absentee?

No. Absentee bidding is not allowed.

11. Can Washington County employees bid on parcels at the auction?

Minnesota Statutes, section 282.016, paragraph (a) states that a county auditor, county treasurer, county administrator of the district court, county assessor, supervisor of assessments, or deputy or clerk or an employee of such officer, a commissioner for tax-forfeited lands or an assistant to such commissioner, must not become a purchaser, either personally or as agent or attorney for another person, of the properties offered for sale under the provisions of this chapter in the county for which the person performs duties. A person prohibited from purchasing property under this section must not directly or indirectly have another person purchase it on behalf of the prohibited purchaser for the prohibited purchaser's benefit or gain.

(b) Notwithstanding paragraph (a), such officer, deputy, clerk, or employee or commissioner for tax-forfeited lands or assistant to such commissioner may (1) purchase lands owned by that official at the time the state became the absolute owner thereof or (2) bid upon and purchase forfeited property offered for sale under the alternate sale procedure described in section 282.01, subd. 7a.

12. What happens to parcels not sold at the public auction?

All properties not sold at auction will be available for purchase the next day in the Taxpayer Services Division on a first come, first serve basis. All parcels will be sold at their established appraised value.

13. Does the County sell Tax Lien Certificates?

No, Minnesota Tax Lien Judgment Certificates are no longer sold. The "certificate of sale" process was abolished by the Minnesota Legislature in 1974.

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Public Health and Environment

Show All Answers

1. Do I need a license to sell food at special events?

Please visit the Food Service Establishments License Page section of our website.

2. What shots do my kids need?

Please visit the Immunizations section of our website.

3. How do I make an appointment for WIC?

Please visit the Women, Infants and Children (WIC) section of our website.

4. How do I become a medical reserve corps volunteer?

Please visit the Students & Volunteers section of our website.

5. How do I borrow a recycling container for an event?

Please visit the Recycling Container Loan section of our website.

6. My water smells & tastes funny. Is it OK to drink?

Please visit the Minnesota Department of Health website.

7. How do I find a food shelf in my area?

Please check out the Family Resource Guide.

8. What services does a Public Health Nurse provide?

Please visit the Home Visits section of our website.

9. What youth volunteer opportunities are in my area?

Please check out the Resource Guide for Teens, Parents & Other Caring Adults.

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Public Works - Survey and Land Management

Show All Answers

1. Where can I get a plat book for Washington County?

The 2012 plat book can be purchased at the Surveyor's Office and at these locations.

2. Can I get a map of my property?

We can print a parcel map to scale on 11 x 17 inch paper. It will show adjoining parcels and approximate dimensions. This map is NOT a survey and is for reference purposes only.

Parcel lines can also be printed with aerial photography in the background. Again, the lines are approximate.

3. Do you have aerial photos from past years?

Yes, aerial photography is available in 5 to 10 year intervals from 1936 to 2009.

4. Is there an actual survey of my property on file?

Maybe. We can check our records, but most land parcels do not have a Certificate of Survey on file. If the parcel resides in a recorded subdivision plat, we can make a copy of the plat.

5. Can I order products by phone or email?

Yes, you can prepay by check or call the office and provide a Visa or MasterCard number for payment.

6. I need to find my property lines. What should I do?

Contact a Licensed Land Surveyor in private practice to have your land surveyed. Check your local phone book listings under “Surveyors – Land”; or search the internet for your local area.

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Public Works - Transportation

Show All Answers

1. My mailbox was knocked down by the snow plows. What do I do?

You can either call 651-430-4300 or Report a Concern (green button above). The Maintenance Supervisor will inspect any damage to mailboxes on county roads.

Washington County does not replace mailboxes or posts damaged by the force of moving snow. A swing away style mailbox is designed to minimize the risk of damage from plowed snow and is what is suggested.

2. I live on a county road. Who do I contact to have a swing arm mailbox installed?

All Washington County residents that reside on a county road may have a swing arm mailbox installed for $75.00.

Please call Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313 for additional information.

3. Who do I contact about a dead deer or other animal on a county road?

If the animal is located on a County Road or Road Right of Way, call 651-430-4300 or Report a Concern (green button above) and the animal will be disposed of. If the animal is located on a state or city street, you must contact the appropriate authority. If the animal is on private property, it is the responsibility of the property owner. City and Township contact information

4. Where do I get a County map?

Please visit the following link for additional information. Washington County Map Information

5. What is the Right of Way ordinance?

Please contact Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313 for additional information. Washington County Right of Way Ordinance #188

6. I am having problems with the water/other utilities in my home/business.

This concern should be directed to the city where the problems are occurring. The following link will bring you to a list of contact information for all cities and townships within Washington County:

City and Township contact information

7. Who do I contact to install a new driveway on a county road?

Please contact Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313 for additional information.

8. How do I find out what the right of way (ROW) is on a county road?

Call Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313.

9. Can I put a garage sale, political or informational sign on a county road?

According to Minnesota State Statute 160.27 subd 5 prohibits the placement of any advertisement within the limits of any highway in cluding county roads.

Please call Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313 for additional information.

10. How do I report a pothole on a county road?

You can either click on Report a Concern (green box at the top of the page) or call the Washington County Public Works Department, 651-430-4300.

If the pothole is on a city street contact the corresponding agency from the link provided below. If the pothole is on a state highway please contact MnDot Dispatch at 651-592-1550. City and Township contact information

11. What is the number to Minnesota Department of Transportation, (MnDOT)?

MnDOT, General Information, 651-234-7500
Minnesota Department of Transportation, (MnDot)

12. How do find information about road construction in my area?

Construction Projects Construction Projects

13. How do I find out the bid results on a project?

Contact the Washington County Public Works Department at 651-430-4300. Please allow 24 hours following the bid opening.

14. I have dead trees/shrubs in front of my home located in county right of way. Will the county remove them?

Please contact the Washington County Public Works Department at 651-430-4300.

15. I am interested in adopting a highway. Who do I contact?

Please call Carol Hanson, Office Specialist, Washington County Public Works, 651-430-4313.

16. When are county ditches mowed?

County road ditches are typically cut twice per calendar year, however the Minnesota State Statue has limitations on when ditches can be cut.

Statue 160.232

17. When does the county spray for noxious weeds?

Weather pending, noxious weeds in county ditch right of way are sprayed once per calendar year typically before the 4th of July holiday.

18. How do I obtain DO NOT SPRAY signs? Is there a form for me to fill out?

DO NOT SPRAY signs can be obtained at the Washington County Public Works (North Shop) located at 11660 Myeron Road in Stillwater Township. Please be prepared to provide your address, the nearest cross street, and a desciption of where your DO NOT SPRAY signs will be located.

19. How do I obtain a Right of Way, Transportation, Access or Obstruction Permit?

Please contact Carol Hanson, Office Specialist, Washington County Public Works at 651-430-4313 or go to the Permits page for additional information. Permits page

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Sheriff's Office

Show All Answers

1. Who do I contact to check to see if I have a warrant?

Check the Warrant Search page for current, active warrants or call the Sheriff's Office Warrants Division at 651-430-7999 anytime. New warrants issued by the courts can take several days to get into our warrants system.

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Sheriff's Office - Jail

Show All Answers

1. Why does the Sheriff's Office run the jail?

By state law, the sheriff of each county in Minnesota is designated as the chief law enforcement officer of the county and has a number of mandatory responsibilities, one of which is to maintain and staff the county jail. To carry out this responsibility, the sheriff has created a division of the Sheriff's Office to run the day-to-day operations of the jail. The jail is funded primarily through tax funds levied by the County Board and allocated to the sheriff.